Warranty and services :
Souq Security's warranty policy (one or two years) is in accordance with each seller's terms and conditions. Your product must be protected against manufacturing defects after purchasing the product, taking into account the presence of an invoice or warranty certificate with the date of receipt written on it - If a manufacturing defect is discovered, it will be replaced or maintained according to the type of defect.
The warranty does not include any device if the cause of the malfunction was exposure to shock, misuse, or vibration in the device
Electrical current or foreign materials entering the device. The warranty does not include any device that has been opened or attempted
Repair it externally.
The warranty does not include malfunctions due to poor storage or exposure to unsuitable weather conditions.
The selection does not include selecting the device's serial number.
If the product has been out long enough, the customer should be responsible for the costs of repairing the product.
You can contact us via the website - WhatsApp .
